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Social Media Intern

Engayge
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About Engayge

Engayge Social Network Inc. is a nonprofit organization created to support the LGBTQIA+ community and its allies in finding safe spaces, resources, and connection both online and in real life. We carry out our mission via a combination of digital services and real world experiences.

Engayge Social Network Inc. is in the process of launching a major update to Engayge, a free social networking and resource app coming to the App Store and Google Play this Fall. This update will include upgraded safety infrastructure, improved user experience design, and additional features. Key features coming to Engayge this fall include:

Flynn's List - Our community vetted business and service directory, often compared to queer Yelp. Users on Engayge can rate and review businesses and services based on how affirming, inclusive, and safe they felt towards the LGBTQIA+ community.

Friend Finder - Our app offers users the opportunity to connect with new friends based on shared interests, experiences, and values.

Resource Library - Users can browse a library of resources, tailored specifically to the queer community.

We enforce our digital experience with supporting real world events that celebrate inclusivity, diversity, and queer joy. Through this combination of digital and real-world experiences, we aim to create a more inclusive and connected community.

Our launch this Fall will require a substantial marketing effort to grow our initial user base and spread the word about Engayge. We are currently seeking a motivated, creative, and detail-oriented intern who is passionate about communications, social media, human-centric technology, and community engagement. The ideal applicant is aligned with our organizational values of accessibility, authenticity, diversity, equity, and inclusivity

This internship offers the opportunity to gain hands-on experience while helping grow Engayge's mission through content creation, newsletters, community outreach, and user feedback initiatives.

We're looking for a motivated, creative, and detail-oriented intern who is passionate about marketing, digital communications, social media, LGBTQIA+ empowerment, and community engagement. This internship offers the opportunity to gain hands-on experience while helping grow Engayge's mission through content creation, newsletters, community outreach, and user feedback initiatives.

Position Overview

The Social Media & Community Engagement Intern will support Engayge's digital presence, content creation, and community engagement efforts. Working closely with the Engayge team, the intern will assist with social media management, newsletter development, content planning, research, and community-focused initiatives while helping amplify the organization's mission and impact.

This internship is designed as a hands-on learning experience. The intern will receive guidance, mentorship, and ongoing support while developing practical skills in nonprofit marketing, digital communications, community outreach, and beta testing. Opportunities may also include assisting with user feedback, event promotion, and other projects that strengthen Engayge's connection with the LGBTQIA+ community and allies.

Marketing & Social Media

The intern will work closely with the Engayge team and receive guidance and training throughout the internship. This role is designed to provide hands-on experience in nonprofit marketing, digital communications, and community engagement.

With support from the team, the intern may:

  • Assist in creating engaging social media content for platforms such as Facebook, Instagram, TikTok, and LinkedIn.
  • Help draft and edit newsletter content and other written communications.
  • Schedule and organize social media posts using approved tools and content calendars.
  • Research LGBTQIA+ awareness days, community events, and relevant topics to support content planning.
  • Contribute to the development and maintenance of content calendars.
  • Help gather and review basic social media analytics to measure engagement and performance.
  • Assist with drafting press releases, blog posts, and other promotional materials.
  • Research and highlight community stories, organizations, events, and LGBTQIA+-friendly businesses.
  • Support search engine optimization (SEO) efforts by assisting with website and blog content creation.

The Engayge team will provide onboarding, mentorship, and ongoing feedback to help the intern build confidence and develop practical skills in marketing, communications, and nonprofit outreach.

Community Engagement & Beta Testing Support

The intern will work alongside the Engayge team and receive guidance and training throughout the internship. No prior beta testing experience is required—just curiosity, attention to detail, and a willingness to learn.

With support from the team, the intern may:

  • Learn how to test new app features and user workflows.
  • Assist in documenting bugs, usability issues, and improvement suggestions.
  • Help organize and summarize feedback from beta testers.
  • Monitor designated community channels, such as Discord, for user feedback and feature requests.
  • Review and categorize suggestions submitted through support emails and other feedback channels.
  • Assist in creating user surveys and collecting community insights.
  • Help compile reports highlighting recurring themes, issues, and opportunities for improvement.
  • Support the onboarding of new beta testers by helping share instructions and answer basic questions.
  • Participate in discussions about ways to improve the user experience and strengthen community engagement.

The Engayge team will provide onboarding, mentorship, and ongoing support to help the intern build confidence and develop valuable skills in community management, product testing, and nonprofit technology.


Community Outreach & Event Engagement

The intern will work alongside the Engayge team and receive guidance and training throughout the internship. This role provides hands-on experience in nonprofit outreach, partnership development, and community engagement while helping strengthen connections within the LGBTQIA+ community.

With support from the team, the intern may:

  • Research LGBTQIA+ organizations, nonprofits, and community resources for potential collaboration.
  • Identify and research LGBTQIA+-friendly businesses for inclusion in Flynn's List and other Engayge initiatives.
  • Assist in building and maintaining partnership and outreach contact lists.
  • Support communication with organizations and businesses regarding resource directory inclusion and collaboration opportunities.
  • Research local, regional, and national events that align with Engayge's mission and community goals.
  • Help maintain community calendars and event listings across Engayge platforms.
  • Assist with promoting partnerships, events, and outreach initiatives through digital channels.
  • Contribute ideas to strengthen Engayge's presence, visibility, and relationships within the LGBTQIA+ community.

The Engayge team will provide onboarding, mentorship, and ongoing support to help the intern build confidence and develop practical skills in nonprofit outreach, partnership building, and community engagement.

Minimum Qualifications

  • Currently enrolled at the University of Massachusetts Dartmouth.
  • Strong written and verbal communication skills, with attention to detail and the ability to create engaging content.
  • Familiarity with major social media platforms, including Facebook, Instagram, LinkedIn, and TikTok.
  • Interest in LGBTQIA+ communities, advocacy, diversity, equity, inclusion, and community-building initiatives.
  • Basic research skills and the ability to gather, organize, and summarize information from reliable sources.
  • Ability to work independently, manage multiple tasks, and meet deadlines in a remote or hybrid environment.
  • Comfortable using common digital tools such as Google Workspace, Microsoft Office, Canva, or similar platforms.
  • Enthusiasm for learning and contributing to a growing nonprofit organization.

Preferred Skills (Not Required)

While no prior experience is required, the following skills or experiences are a plus:

  • Familiarity with design and productivity tools such as Canva, Google Workspace, or Notion.
  • Basic understanding of social media analytics platforms (e.g., Meta Insights, TikTok Analytics, LinkedIn Analytics).
  • Experience with email marketing platforms such as Mailchimp or similar tools.
  • Participation in event planning, volunteer work, or community engagement initiatives.
  • Familiarity with LGBTQIA+ terminology, culture, and inclusive communication practices.
  • Strong organizational skills, attention to detail, and a willingness to learn in a collaborative environment.

The Engayge team will provide onboarding, mentorship, and ongoing guidance to help interns develop these skills throughout the internship.

Work Environment

Engayge is a digital-first nonprofit that collaborates using cloud-based tools, virtual meetings, and project management platforms. Depending on the intern's location and availability, work may be completed remotely, in a hybrid setting, or at select community events and outreach opportunities.

Interns may have opportunities to:

  • Collaborate with team members through video conferencing and online workspaces.
  • Participate in virtual planning meetings and brainstorming sessions.
  • Assist with community outreach and engagement initiatives.
  • Support local events, networking opportunities, and Pride celebrations when available.
  • Gain real-world experience working within a mission-driven nonprofit dedicated to serving LGBTQIA+ individuals and allies.

Throughout the interns

hip, interns will receive mentorship, feedback, and support from the Engayge team while building practical skills in communications, marketing, and community engagement.

Time Commitment

The internship is designed to be flexible and accommodate academic schedules while providing meaningful hands-on experience.

  • Approximately 8–12 hours per week, with scheduling flexibility based on the intern's availability.
  • A minimum commitment of 12 weeks is preferred to allow interns to gain valuable experience and contribute to ongoing projects.
  • Occasional evening or weekend availability for community events, outreach activities, or Pride celebrations is appreciated but not required.

What You'll Gain

As an Engayge intern, you'll have the opportunity to build practical skills while making a meaningful impact within the LGBTQIA+ community.

Interns will gain:

  • Hands-on experience in nonprofit marketing, communications, and community engagement.
  • Opportunities to create portfolio-worthy work, including social media campaigns, newsletters, blog content, and outreach materials.
  • Exposure to user research, beta testing, and community feedback processes that influence product development.
  • Mentorship and guidance from the Engayge team, along with constructive feedback to support professional growth.
  • Experience collaborating with LGBTQIA+ organizations, businesses, and community partners.
  • Networking opportunities and a professional reference upon successful completion of the internship.
  • The satisfaction of contributing to a mission-driven nonprofit focused on fostering safe, inclusive, and connected communities.