University of Massachusetts Foundation - Instructional Design Spring Intern

University of Massachusetts Foundation  - Instructional Design Spring Internship

About Us
The University of Massachusetts Foundation (UMF) is embarking upon a major technology upgrade to the University advancement and fundraising ecosystem for all 5 campuses. Our instructional design positions will be uniquely positioned to work with our UMF IT in partnership with Cloud for Good (CFG), our implementation partner, to focus on transforming educational content into interactive, learner-centered experiences across various formats, including digital learning modules, instructor-led training, and in blended learning environments.

Position Summary
As an Instructional Design Intern, you’ll gain hands-on experience working closely with our experienced team to build training assets that will allow the staff at all 5 campuses to learn Salesforce and transform their current processes and procedures as they adopt the new state-of-the-art technology. You will be working with Cloud for Good (CFG) and UMF IT to design, develop, and lead educational and knowledge sharing initiatives to build confidence in the utilization of a new platform for fundraising and advancement. You’ll have the opportunity to contribute to the creation of high-quality learning materials, presentations, videos, and job aids, while building skills in instructional design methodologies, learning technology, and content creation.

Key Responsibilities
• Collaborate with UMF IT and Cloud for Good team to develop engaging and interactive instructional materials.
• Assist in conducting needs analyses and learner assessments to identify training needs and outcomes.
• Support content curation, including researching and organizing existing materials.
• Help develop storyboards, scripts, and design prototypes for online and instructor-led training.
• Collaborate with subject matter experts (SMEs) to gather insights, clarify learning objectives, and translate complex information into easy-to-understand content.
• Collect feedback from learners and stakeholders to improve content and delivery.
• Participate in platform testing and functionality validation.
Qualifications
• Currently pursuing or recently completed a degree in Instructional Design, Educational Technology, Education, or a related field. Has a desire to gain advanced experience in developing and delivering technology training – specifically Salesforce.
• Familiarity with instructional design principles (ADDIE, SAM) and learning theories or willingness to learn.
• Experience with creating documentation, videos, and other materials to assist learners.
• Strong writing, editing, and visual communication skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Basic knowledge of multimedia design and development (e.g., video editing, graphic design) is a plus.
What You’ll Gain
• Experience working with and training on the Salesforce Platform.
• Practical experience in instructional design and working with adult learners.
• Mentorship from experienced leaders and master trainers
• Completed projects to showcase your skills.
• An opportunity to contribute to meaningful, impactful projects that support learner