Information Technology (IT) Intern - Summer

Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4.5 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $2 billion.

Exemplary products and an innovative spirit have driven Leader Bank’s rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.

Summary

The IT Intern will work within our information technology department and gain experience related to Desktop Support Analyst / Technician roles. They will assist the Network Administrator primarily with desktop support, bug fixes, and basic system integration projects.

This is a full-time internship Monday – Friday and will work from our Arlington, MA office at least 4 days per week. 

 

Responsibilities

• Assist with Windows 11 and Office365 migration project (O365 experience is a plus).
• Proficient with the installation and familiar with Windows OS & Office.
• Responsible for coordinating and scheduling with Leader Bank’s employees to facilitate the upgrade.
• Document configurations and operating standards practices.
• The ability to follow instructions is a must.
• Assist with daily IT desktop support as needed.
• Responsible for keeping a track of hardware and software inventory 
  
   

Qualifications

• The ability to work as part of a team is a must.
• High degree of end user customer service ability, professionalism, and interpersonal skills.
• Prior working experience in the financial service sector is a plus.
• Capable of asking questions.
• Great communication skills are essential.
• Detail-oriented; capable of following instructions set forth by the bank’s procedure and process.
• Local travel will be required for the purpose of the project.
• Must be currently enrolled in a degree program and working towards either a bachelor or master degree in Information Technology.
• Certification in Windows Operating Systems a plus.

Leader Bank offers an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.

Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.