Program Intern

PROGRAM INTERN

Organization Overview 

Team IMPACT is a national nonprofit that promotes healthy social and emotional development for children living with serious and chronic illnesses by matching them up with a local college athletic team. The team provides an extended support network for the children and families using a strengths-based, future-focused perspective. This two-year therapeutic mentoring program provides children with a true sense of belonging and focuses on building confidence and resilience while encouraging healthy behaviors. To date, Team IMPACT has matched over 4,000 kids on over 750 campuses nationally, and 75,000 student athletes have participated in the program. Founded in Boston, MA in 2011, Team IMPACT has regional offices in Philadelphia, Los Angeles, Chicago, and Dallas. 

Team IMPACT is looking for an organized, and responsible junior or senior undergraduate, or graduate student to join Team IMPACT for a summer internship. Interns will be exposed to a wide variety of projects; they must be able to work independently and in a team environment. 

• Length: Summer June 2, 2025 – July 25, 2025 
• Location: Hybrid - Team IMPACT 500 Victory Road, 4th Floor, Quincy, MA 02171  
• Compensation/Hours: $15 PHR/20 hours per week

 Position Summary 

The Program Department at Team IMPACT is responsible for delivering the mission of the organization, managing all aspects of the participant experience for children, families, student-athletes, and teams. The Programs intern will gain a basic understanding of the program model by shadowing members of the intake, match-up, and case management teams, attending weekly meetings, and virtual huddles. They will assist with updating Salesforce and team content, assist with outreach, compiling and mailing signing and welcome kits, updating toolkits.

Key Responsibilities 

• Shadow program staff to gain understanding of program methodology and service delivery model.
• Review and update database of children’s hospitals for use by Regional Directors of Program to drive referrals. 
• Compile a database of like-minded organizations for targeted outreach and referral partnerships. 
• Assist with production and mailing of Signing Day and Welcome kits.
• Assist with participant-related documents including but not limited to nameplates, national letters of intent, and recruitment letters, among other documentation. 
• Attend all bi-monthly Program meetings.
• Update and maintain Salesforce and other content management systems as needed.
• Other duties as assigned.

Qualifications: 

• Must be a current junior or senior undergraduate or graduate student. 
• Previous experience with Office 365, including Word and Excel, is essential. 
• Excellent communication skills both oral and written. 
• Must support and be driven by Team IMPACT’s mission and vision. 
• Must be able to thrive in a collaborative environment. 
• Experience with Salesforce or other Customer Relationship Management (CRMs) systems a plus. 
• Outstanding organizational skills and attention to detail. 

Team IMPACT is committed to diversity, equity, belonging and inclusion and belonging encouraging candidates meeting all ethnic backgrounds, including those from underrepresented groups to apply. Recognizing that diverse teams allow us to make better decisions, build a stronger organization, and better serve all our communities, we seek to advance health equity in cultivating an environment where diverse perspectives and backgrounds are embraced. We welcome a diverse pool of applicants and encourage everyone to bring their authentic selves to this hiring process and to this role at Team IMPACT.

How to apply:

Candidates are asked to click here and submit a resume and thoughtful cover letter, outlining skills and experience meeting the qualifications for the position, in Word or PDF format. Application materials can be addressed to Alex Given, Associate Director Student Athlete Development. Applications will be reviewed on a rolling basis.